Shipping policy

Last updated: September 7, 2026

Thank you for shopping with Strictly Positivity!

All of our products are made to order. This means your item is created specifically for you after your order is placed. We do not keep a large inventory of ready-to-ship products.

Order Processing

Orders are typically processed and sent to production within a short period after purchase.

Because each product is made to order, production generally takes 2–7 business days before the order is shipped. Production times may vary depending on the product, print provider, order volume, product availability, holidays, and other circumstances.

Please note that production time is separate from shipping/transit time.

Shipping Times

Once your order has been produced, it will be shipped using the shipping method available for your product and destination.

Estimated delivery times vary by product and location. For many U.S. orders, standard shipping is generally estimated at approximately 2–5 business days after production, while Economy shipping may take approximately 4–8 business days. International shipping times can vary considerably by destination.

These are estimated delivery times and are not guaranteed. Delays may occur because of carrier issues, weather, holidays, high order volumes, customs, or other circumstances outside our control.

Tracking Information

When tracking is available for your order, tracking information will be provided once your order has shipped.

Some orders may have limited or no tracking depending on the shipping service used. Orders containing products fulfilled by different print providers may also arrive in separate packages with separate tracking numbers.

Multiple-Item Orders

If your order contains multiple products, your items may be produced and shipped separately. This can happen when products are fulfilled by different production facilities or print providers.

As a result, you may receive multiple packages for a single order.

Shipping Address

Please make sure your shipping address is accurate and complete before submitting your order.

If an order has already entered production, we cannot guarantee that the shipping address can be changed. If you notice an error in your shipping address, contact us as soon as possible.

We are not responsible for orders that cannot be delivered because an incorrect or incomplete shipping address was provided at checkout.

Delayed or Lost Packages

If your order appears to be delayed, please first check the tracking information provided for your shipment.

If your package has not arrived within a reasonable period after the estimated delivery window, please contact us with your order number so we can investigate the issue.

Shipping carriers may occasionally experience delays, and tracking information may not update immediately after a package has been handed to the carrier.

International Orders

International orders may be subject to customs procedures, import duties, taxes, or other fees imposed by the destination country.

Any customs duties, taxes, or fees charged by the destination country are the responsibility of the customer.

International delivery times vary by destination and may be affected by customs processing or other circumstances outside our control.

Questions About Your Order

If you have questions about your order or shipping status, please contact us using the contact information provided on our website.

Please include your order number when contacting us so we can assist you as quickly as possible.